Rebuilding Trust, Restoring Growth Across Every Specialty
How Conceev paired reputation management and performance marketing with a unified Hospital Management System to take Vyshnavi Hospitals from a 3.1-star liability to a 4.6-star patient-acquisition engine.
A trusted multi-specialty hospital in Hyderabad, caring across 20+ specialties.
Vyshnavi Hospitals is an established multi-specialty hospital in Hyderabad, with departments spanning cardiology, orthopaedics, neurology, gastroenterology, paediatrics and more — backed by modern diagnostics, critical-care units and round-the-clock emergency services.
A respected name offline, the hospital’s digital presence had fallen behind — a 3.1-star Google rating and stagnant search visibility were quietly steering new patients to competitors. Leadership wanted to reclaim their reputation, modernise operations on a single system, and turn digital into a dependable patient-acquisition channel.
Where they were
Strong clinical care, undermined by a weak digital footprint.
Online reputation crisis
A 3.1★ Google rating — dragged down by fraudulent competitor reviews and unanswered grievances — scared away new patients.
Invisible in search
Under 500 organic visits a month despite serving 20+ active specialties.
Unmanaged reviews
No process to respond to feedback or flag fake reviews — negativity went unchecked.
Disconnected systems
OPD, IPD, lab, pharmacy and billing ran on tools that never synced.
Manual appointments
Phone-only booking caused long waits, double-bookings and missed follow-ups.
Billing & TPA friction
Insurance claims and package billing handled on paper, delaying discharges.
No patient CRM
Enquiries from web and ads had no owner — high-intent leads slipped away.
What we delivered
End-to-end reputation, marketing + hospital-tech engagement.
18 services, a 12-module HIMS, single accountable partner — every lever a growing multi-specialty hospital needs, run from one room.
SEO
Page 1 for 25+ specialty keywords
Reputation Management
3.1★ → 4.6★ in 3 months
Review Generation
Steady stream of 5★ reviews
Google Ads
High-intent specialty search
Meta Ads
Awareness + lead campaigns
Content Marketing
Doctor & recovery stories
Local SEO / GMB
Maps & near-me visibility
Website Development
Specialty landing pages
Lead Generation
40% more appointments
Patient CRM
Single view of every enquiry
EMR / EHR
Clinical records, paper-free
Bed & Ward Management
IPD, OT and discharge
Appointment Booking
Self-serve scheduling
Billing & TPA
Insurance & package billing
Pharmacy Management
Stock, dispense, audit
Lab & Diagnostics
Reports synced to EMR
Analytics Dashboard
One leadership console
WhatsApp Automation
Reminders & report alerts
Twelve modules. One source of truth.
A unified Hospital Management System for multi-specialty care — from first marketing touchpoint to discharge and follow-up.
Every enquiry, every conversation, in one place
From the first ad click to a booked appointment, the CRM tracks each prospective patient across channels and assigns them to the right department coordinator.
Numbers that moved the business.
Three months of compounding work across reputation, marketing, operations and engineering — measured against the metrics leadership actually tracks.
Before Conceev
- 3.1★ rating, reviews unanswered
- Under 500 organic visits / month
- Phone-only, manual appointments
- Records scattered across 5 tools
After Conceev
- 4.6★ rating with a live review workflow
- Page 1 for 25+ specialty keywords
- Online booking with WhatsApp reminders
- Unified HIMS — one record per patient
One connected patient journey, end to end.
From the first ad impression to the final follow-up, every step is stitched into a single source of truth. No spreadsheets. No copy- paste. No leakage.
Marketing
SEO, ads & content drive specialty intent.
Reputation
Reviews managed, trust rebuilt.
Lead Capture
Forms & WhatsApp pull enquiries in.
CRM
Every enquiry routed and owned.
Appointment
Slots booked with WhatsApp confirms.
Consultation
Doctor accesses full EMR & history.
Billing & TPA
Invoice & insurance settled online.
Follow-up
Automated check-ins & re-engagement.
Analytics
Every step measured back to source.
Under the hood
Built on a modern, secure stack.
HIPAA-aware architecture, encrypted patient data, audit-ready logs.
Next.js 16
App Router, RSC, edge-first
React 19
Server Actions, Suspense
Supabase
Postgres + Auth + RLS
Cloudflare
DNS, edge caching, WAF
OpenAI + Anthropic
Review triage, clinical note summarisation
WhatsApp Cloud API
Appointment + report automation
Razorpay
Indian payments, UPI, EMI
GA4 + Meta CAPI
Full-funnel marketing attribution
“Our reputation was our biggest asset, and Conceev Digital helped us reclaim it. Their strategic approach to ORM and SEO turned our online presence from a liability into our strongest patient-acquisition channel.”
- Verified Client
- Reputation recovered
- SEO + ORM partner
Snapshot
From feeds to dashboards.
A glimpse of the creative, campaigns, and hospital software that power the Vyshnavi patient journey.
vyshnavihospitals
Hyderabad
Multi-Specialty Care — expert doctors, advanced diagnostics, compassion at every step.
Inquiries
2,940
Visits
1,386
Rating
4.6★
+180% organic traffic
Sponsored · Vyshnavi
Book an
appointment
With Hyderabad's trusted multi-specialty hospital.
Dr. Suresh Reddy
29 May 2026
Discharge summary attached · Cardiology
Vyshnavi Hospitals
Trusted care,
every specialty.
Hyderabad · 20+ Specialties
Last 3 mo
New appointments
40% growth
Creative Portfolio
Campaigns & creatives that build trust.
A glimpse of the specialty creatives, health campaigns, and awareness content we craft for Vyshnavi Hospitals across its 20+ departments.
Kidney Care Package
Neonatology Care
Health Campaign
Doctors' Day 2025
Hospital Brand Ad
Health Awareness
Specialty Creative
Stapler Circumcision
Awareness Campaign
Painless Procedures
Video & Reels
Stories in motion.
Short-form video content that brings the Vyshnavi Hospitals brand to life. Tap any reel to play, swipe or use the arrows to browse.
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